How you react to mistakes makes all the difference. Are you defensive? Pushing the blame onto others? Looking to your manager to solve it for you?
Or do you take responsibility, learn from it and figure out a couple solutions on your own?
Here is the reality: Mistakes will happen. Most of the time there are more than a couple people who contribute to a mistake. If you are responsible for a task, process or project that involves multiple people, there are probably lots of reasons why the mistake happened.
But you are the responsible party. Take responsibility for what happened and figure out how you are going to prevent it from happening again. There is no shame in that.
That means taking a road less traveled…the high road. Erase the blame game from your strategy and focus on fixing the problem.
No one (especially your manager or other senior leader) wants to hear about how Frank in accounting messed up the situation from the get go. Instead, develop a plan to fix the problem, apologize, and then take action to fix the problem.
Believe it or not, there are a lot of people that don’t do any of the above. Trust me, your manager, team, co-workers and the world in general will be very happy if you take my advice: Quit the blame game, take responsibility, apologize and fix the problem.
What do you think? Give me your thoughts below.