We spend a lot of time talking about retaining our best people. Too many times though, we wait until our star gives us their resignation notice and then we try the worst tactic possible - the counter offer. Some managers scurry about trying to figure out how to get the … [Read more...] about It’s About The Heart – Why You Should Never Counter Offer
Does the thought of issuing orders and having your loyal minions follow those orders without question make you jealous? Do you yearn for the “good old days” when people just did what they were told? There’s nothing wrong with that, if you are the Wizard of Oz or some other kind … [Read more...] about Where Leaders Go Wrong
Wizard of Oz Spoiler Alert! The Wizard of Oz is a mysterious and terrifying leader. Sitting atop his castle, he appears to his subjects as a frightening, disembodied head. Only after Dorothy and her motley crew visit, do we realize that the Wizard is actually just a short … [Read more...] about Are You The Man (or Woman) Behind The Curtain?
"I'm sorry." "I apologize." Those two phrases hold a great deal of power because they can repair a relationship and soothe hurt feelings. Sometimes, the lack of an apology can irretrievably hurt a work relationship. This effect is compounded when the offender is someone we … [Read more...] about The Power of an Apology
You need to trust that your team can take care of business and your team needs to trust that you have their back. That trust can be simple: “I trust Bob’s opinion so I’m going to send him my client presentation and ask for his feedback.” To the more delicate: “I don’t understand … [Read more...] about 5 Thoughts On Trust