Leadership • Freedom • Humanity
by Melissa Fairman on
Customer service is critical to HR and too often we don’t think of it until we get a complaint. 99.9999% of roles in HR require customer service. By customer service I mean: a pleasant attitude, timely follow up and the ability to solve problems. Many HR practitioners spend …
Continue Reading about The Change We Need In HR Is Customer Service →
by Melissa Fairman on
You need to trust that your team can take care of business and your team needs to trust that you have their back. That trust can be simple: “I trust Bob’s opinion so I’m going to send him my client presentation and ask for his feedback.” To the more delicate: “I don’t understand …
by Melissa Fairman on
When was the last time you took your vacation time and disconnected? You know, didn't check your email or text or Slack? How about the last time you took an entire week off work? Two weeks? I'm headed to Asia later this year and I started to get hives when I thought about …
by Melissa Fairman on
For the background on this challenge make sure to read these January and the February posts. It’s been a very busy couple months for me. In addition to writing over at PIC and here (check out last week’s post, it’s been red-hot) I’ve also gone from one book a month to 2-3 …
by Melissa Fairman on
The outrage machine known as the Trump administration gave us some interesting information this week about Mike Pence and his treatment of female employees. In a Washington Post profile of Mike Pence’s wife Karen one sentence stirred up a LOT of controversy: “In 2002, Mike Pence …
Continue Reading about No, You Cannot Refuse To Meet Alone With Female Employees →
Thanks for visiting! I’m now primarily posting on substack. Come visit me at workingtogether.substack.com