“Oh did [newbie employee name] get your order wrong? Oh they seemed irritated when you called to correct it…? They actually hung up the phone? Gosh, I’m sorry about that…they are new to the ABC Widget Company customer service way…I’m sure it was a misunderstanding.” Is your new … [Read more...] about Just pull the plug!
Archives for May 2012
Throughout my career I’ve seen some interesting stuff go down in HR. I've seen bullying, favoritism and some unethical behavior. I’ve also seen some really great stuff: mentoring, standing up to bullies, and strong partnerships to name a few. Unfortunately the bad stuff has a way … [Read more...] about Come on HR! Don’t be crappy!
Have you heard from your inner judge today? Or maybe it’s the Controller? You know what I’m talking about. These are the little bastards that pop into your head and try to second guess you or sabotage your next great idea. Well these don’t just exist in your head they could be in … [Read more...] about Who’s your favorite HR saboteur?
This past week I traveled to multiple cities for various work meetings. Previously most of my work trips have been 1 or 2 night stays so packing for an entire week of work meetings in three different cities presented some challenges, especially when you are a clothes horse like … [Read more...] about Newbie Travel Tips
Mother’s day has me thinking about work-life balance and all the moms out there trying to find balance between their hectic lives and responsibilities. Over the years, work-life balance has extended beyond working mothers to include a variety of situations we maybe hadn’t … [Read more...] about Down with work- life balance